Ms. Vicky Phan (Nga Phan)

Jeff J

Great support from Asia Travel & Leisure

"I just returned from Vietnam after two wonderful weeks. I joined 4 friends who were a week into a 3-week tour. Nga Phan (Vicky) was super responsive and flexible, including adjusting everything with my late addition to the group. When we asked about add-ons to the itinerary, e.g., tour of a pepper farm on Phu Quoc island, presto -- detailed options appeared immediately. That tour, which included a cooking class, ended up being a highlight of the island experience. Our guide there was an energetic young man with a great sense of humor who was typical of the excellent local guides selected by Vicky and her team."

Kgjamison

Touring, Exploring and Experiencing Vietnam!

"We just returned from a wonderful 3 week tour of Vietnam. Once we arrived in Vietnam, everything was taken care of for us! We started in Hanoi then to Nha Trang, Da Nang, Phu Quoc and Ho Chi Ming city. We enjoyed our visits. The trip was incredible and all of our tour guides were knowledgeable and friendly. Our travel consultant Nga (Vicky) Phan was outstanding. From planning the trip to the day we returned home, she was very responsive and kept us informed at all times. We definitely will be back and will use Vietnam travel agency again."

C Turner

3 Nation Fabulous Private Tour.

"Vicky Phan and her team went above and beyond all expectations to create and implement a wonderful two week trip through Laos,Vietnam and Cambodia. Our guides were extremely knowledgeable, kind, flexible and interesting. Our drivers implemented all transfers seamlessly. Any time we hit even the slightest wrinkle (Eg train schedule modification, Ms Phan and her team handled it immediately and professionally) I highly recommend them to any who want a comprehensive, fascinating trip to Asia. PS Asia Travel and Leisure seems to be the holding company for Cambodia Travel, LAos Travel, Vietnam Travel ,as well as others. Ms Phan negotiated the logistics of all three nations seamlessly, Thank you for the trip of a lifetime ! C Turner"

CaraZimm

Excellent planned trip by Asia Travel and leisure

"Ms. Vicky was incredibly helpful from the moment of my first email until the time we flew back home. She planned every step of the way so meticulously. This company is so thorough, so informative, and so helpful. We were celebrating our 30th wedding anniversary and put the whole trip in Miss Vicky‘s hands. We had never been this far from home as we live in the USA so everything was made so much easier with her help. I can’t say enough words how impressed we were with her service assistance. The tours were excellent, the guides were excellent, the hotels were fabulous. All the arrangements from one place to another were perfect. 100% great company to use. I highly recommend and you will be glad you use them."

Rod R

ABSOLUTE VIETNAM DISCOVERY 22 DAYS

"A big thanks to Vicky Phan of the Hanoi Office who arranged a wonderful and memorable tour of Vietnam. All the guides and drivers where helpful and punctual. The tour content was excellent with many highlights. All the hotels were good quality and the air conditioned transport was most comfortable. Maggie and Rod Rees, Auckland, New Zealand."

Mesitlie S

Top class service by travel consultant,guide and drivers on top of best Hanoi tour

"Be as clear/detailed as possible with your travel consultant- Thank you so so so much Vicky for the patience and always prompt responses. Photo with our guiding "Star" tour guide 😁 Very knowledgeable and we appreciate that he shares his personal stories and experiences of his family in Vietnam."

Daphna W

Fantastic trip to Hanoi, Halong Bay and Hoi An. Wonderful cultural experience.

"This is our second visit to Viet Nam. We love the people and the culture. Asia Travel and Leisure has helped us with our booking both times. Vicky is the most helpful and efficient travel agent I have ever worked with anywhere in the world. What we love is the ability to have a private tour and make decisions about where to go, timing and what to see. The prices are simply amazing! Our two favorite places to visit in Viet Nam are Sapa and Hoi An. We really enjoyed our 5 days in Hanoi this time. Staying longer in a city really helps. Our guide in Hanoi was Spring. His knowledge and honesty about Viet Nam made the trip!"

Byron L

Vietnam is Incredible to Visit!

"My wife and I had another fabulous trip, organized by Vicky Pham from Asia Travel and Leisure. This is our third trip organized by Vicky since 2011 and we have appreciated her prompt feedback, suggestions, and flexibility for changes to our itineraries. She has organized our trips to Hanoi, Sapa, Ho Chi Minh, Ha Long Bay, Hoi An, Hue, Da Nang, and the Mekong Delta. All of our guides through the years have been wonderful! All of them are friendly, knowledgeable and professional! The prices for traveling in Vietnam are reasonable and Vicky will make and unforgettable trip happen! My highest recommendation!"

Shyla

Exceptional Vietnam Experience

"We did a 12 day trip of Ho Chi Minh,Mekong Delta, Danag , Hoi An, Hue , Hanoi and Halong Bay. The trip was organized by Vicky Phan. She was very receptive to changes we made in the iterinary and willing to accommodate our needs. At each location we were met by a driver and guide at the airport, review plans for the upcoming days . The team was with us at all times till drop off at the airport. The drivers were skilled and we did not feel unsafe at any point. The guides were very knowledgeable and eager to share what their country had to offer. All in all, the whole team is very professional, easy to work with and should be proud of the level of service they offer. We will definitely approach them for future travels to Asia. My understanding is that they have local offices in Thailand , Laos and Cambodia."

1776c

3 Nation Fabulous Private Tour

"Vicky Phan and her team went above and beyond all expectations to create and implement a wonderful two week trip through Laos,Vietnam and Cambodia. Our guides were extremely knowledgeable, kind, flexible and interesting. Our drivers implemented all transfers seamlessly. Any time we hit even the slightest wrinkle (Eg train schedule modification, Ms Phan and her team handled it immediately and professionally) I highly recommend them to any who want a comprehensive, fascinating trip to Asia. PS Asia Travel and Leisure seems to be the holding company for Cambodia Travel, LAos Travel, Vietnam Travel ,as well as others. Ms Phan negotiated the logistics of all three nations seamlessly, Thank you for the trip of a lifetime !"

Msarcelus

No worries and hassle free visit

"We booked a 14 days private tour through Vietnam and Cambodia. We would like to thank Vicky for her kind attention and time, from the planning of the trip through all our stay in Vietnam and Cambodia. We were amazed by her service when we had to arrive one day before scheduled, and she took care of arranging the guide to pick us up one day in advance as well as our hotel stay. She made our trip go smoothly. Besides all the beautiful places we visited, we want to thank the wonderful local guides who took care of us. Picking us up at the Chan Mei Port Cruise terminal, to our arrival at different city airports, they made sure everything was according to plan as well as verifying at the airport that the departure flights were on time. They provided a very enjoyable and secure visit. Our gratitude to Anthony, Vinh, Sunny, and Mr Monyak. For their effort to keep us informed and pampered. We had a great vacation with plenty of memories to cherish."

Martina T

Best experience as always

"We had an amazing experience with agency and Vicky during our trip to Thailand! From start to finish, everything was perfectly organized – from the seamless planning process with all our suggestion incorporated to the exceptional guide ( Naan) who was knowledgeable, friendly, and truly passionate about her work. This wasn’t our first time using their services – we previously traveled with them in Vietnam, and they delivered the same outstanding quality. Every detail was carefully thought out, and we always felt well taken care of. If you’re looking for a hassle-free, well-organized, and unforgettable trip, this is the agency to trust. Highly recommend for anyone planning their next adventure in this region! We hope to use their services in the future again, southeast Asia has a lot to offer and if you have somebody to lean on it is always great. David Taubr and family"

Richard B

Happy Hanoi and the North.

"There is so much to see and do in Vietnam. This time I decided to take a closer look at the north in an individually created itinerary. Clory at Vietnam Travel arranged a delightful 12 day tour for a person of my age (85) which included Ha Long Bay, Hanoi, a national park and the wonderful lakes at Ninh Binh."

Stefano

Very Good experience

"I had a very good experience with Asia Travel & Leisure, assisted by Vicky. She prepared a customized programme for me in a matter of hours from my request and really helped me to optimize my time in Central and North Vietnam. Thank you so much for your professional assistance and warm welcome in Vietnam!"

GrandTour04303425782

Quality Experiences in Cambodia and Vietnam

"I really want to write something grand to highlight how excellent my travel agent, Vicky Phan was and how pleased we were with the efficiency, expertise, good nature, patience and skill of the 5 guides involved and the drivers. My interest in organising this trip was primarily archaeological, historical, religious and cultural. Throughout the whole trip we were treated with respect, warmth and generosity by all concerned. So, our trip was 17 days highlighting the features mentioned in Cambodia and Vietnam. It was personally tailored to include all features I had researched prior to my enquiry. Budget details were discussed and Vicky made any alterations necessary to ensure we could combine our desires with that budget. The hotels were all good and in some cases outstanding quality and the staff all attentive to ensure all our needs were met. We had tastes and exposures to local life as well as standard tourist excursions to major sites. If you've not visited either of these countries before and/or had the experience of a personal guide, I highly recommend both through Asia Travel and Leisure. It cuts through a lot of red tape and gives you the time you need to deepen your knowledge and experience. My gratitude to Vicky and all the team at Asia Travel and Leisure"

Carla P

Asia Travel and Leisure

"Working with Vicky at Vietnam Travel and Liesure was a very good and easy experience. I originally googled travel agencies and they came up . I emailed and Vicky replied. Mentioned what I generally wanted and she sent an itinerary within a day or so. Very quick. Once I received initial plan, I then asked for references, which were promptly provided. I did contact 4 separate people, all happy with their experiences, so we proceeded and planned a custom tour with drivers and guides. We redid itinerary many times , Vicky was very patient and always came back with a different plan. I am pretty particular as to hotels and when I didn't want the hotel mentioned, Vicky always presented more options. Overall, hotels were 4 star and nice. We were upgraded a couple times at check in, so that was nice. Family of 5, 4 arriving from California, 1 from Berlin. All airport pickups were flawless and the guides in each place were very well informed and a pleasure to be with. A big hooray to guides Spring, Thrinnnnn( ha she'll get the joke )Tran and Jack! I usually plan all trips for our family, but really felt with 5 it gets a bit tricky. Vicky planned a lovely 3 week family vacation and I would not hesitate in using her services and this company in the future!"

Wim V

5 weeks of Thailand tour

"Personal touch and very good and detailed follow up made our 5 weeks in Thailand 🇹🇭 a wonderful experience we will never forget! Vicky Phan and her team are there for you from the first till the very last moment"

Thuy L

My hometown after 53 years. Hanoi, Ninh Binh, Ha Long, a dream came true.

"Our trip was planned according to our requests and preferences. Vicky was professional, knowledgeable and courteous. Driver and guide are professional, caring, supportive and accommodating. We felt pampered and safe."

Madan A

Perfect trip to Ninh Binh and Sapa

"Thanks to Vicky for arranging another wonderful trip for us to visit Ninh Binh and Sapa. Perfect planning and every details were taken care as always."

Ania S

A perfect Trip to Laos and Vietnam

"Everything was perfectly arranged, the quides were profesional, kind and open to our suggestions. Organization was on the highest standards. We felt safe and comfortable."

Julie M

AMAZING TRIP

"We were gone for 5 weeks to Vietnam, Cambodia & Thailand. We took a private trip. It was awesome. Vicky was our travel consultant and she did a great job helping us - everything went smoothly. I would say that we loved almost everything - hotels - tour guides and places we visited."

Terry W

Absolutely top notch.

"Excellent guides, transportation and hotel arrangements. I would not have enjoyed my trip as much without Vicky Phan's assistance. It was reasonable priced and included everything I requested. I will definitely use their services again on my next trip to Asia."

Jcdub

Dream holiday in Vietnam, Cambodia and Thailand

"Vicky from Asia Travel & Leisure helped us create a personalised itinerary for our 3 week trip in Vietnam, Cambodia and Thailand, and working with her and this fantastic company was the best thing that could have happened to us. The annention to detail, individual and personal care during planning and while we were travelling was unparalleled. The itinerary was amazing and we have so many memories we will cherish for life. I highly recommend this company. Thanks so much!"

John E

Trip to Vietnam, Cambodia, Thailand

"Asia Travel & Leisure was very good at setting up our trip and they responded quickly whenever we needed anything! They also followed through at each location to make sure everything was going good, which it was. I highly recommend them to anyone wishing to visit Vietnam, Cambodia or Thailand! Vicky and her staff were wonderful, kind and knowledgeable!"

Explorer45548260481

Back home after a wonderful trip

"We wanted to do a private tour for 3 weeks and contacted vietnamtravel online. Vicky answered very fast and offered a perfect tour for our plans, fulfilling our wishes. The organization was perfect, hotels very good, tourguides outstanding. Minor problems with domestic flights Vicky handled fast and reliable. She seemed to know about upcoming problems earlier than us. We had a wonderful time and recommend vietnamtravel, especially Vicky very much. Price -perfomance ratio was excellent."

Daniel Solsona

Unforgettable Experience

"Our experience started with the excellent and personalized service organized by Vicky Phan We visited the glory scenery of the North of Vietnam travelling, Hanoi, Mai Chau, Ninh Binh and Ha Long Bay and Cambodja We had the chance to visit the majestic temples , boat trips, overnight cruise, cycling over rice fields, we had see ones of the most beautiful sunrise and sunset, try the traditional food flavours and assist folks shows We fully recommend Vietnam and Cambodja"

Axel R

Quite simply the best travel agency!

"We are a middle-aged couple from the UK and have been fortunate enough to be able to extensively travel the world. This time round we spent a month travelling through Cambodia and Vietnam, all of it organised by Asia Travel & Leisure. Hand on heart Vicky at Asia Travel & Leisure has been an outstanding travel agent and quite simply the best we have ever had (this includes English, French and German travel agencies). We are quite frankly demanding customers and aren’t easy to please but Vicky went beyond what can be expected of a travel agent. She was practically available around the clock, at weekends, would reply to queries, mostly within hours, was happy to make several changes to her original proposed itinerary and provided us with safe, clean and well maintained cars, experienced drivers and excellent local guides who were happy to accommodate us, even if it meant often staying with us until tourist sites closed or starting the day a couple of hours earlier than planned. Our one month trip went very smoothly and we only had one minor incident (which wasn’t Vicky’s fault) which was dealt with immediately and to our complete satisfaction. Suffice to say we highly recommend Vicky and Asia Travel & Leisure to anyone, be it for a day trip or a long tour such as ours. We will certainly be booking our next holiday to South-East Asia through Vicky and Asia Travel & Leisure again!"

Simon T

Excellent Sales Team

"Here I would like to focus my feedback on the sales team and back room office. In particular, my review is about Ms Vicky Phan. My research on a private trip to ChiangMai, ChiangRai then to Laos began in 2019, pre Covid times. Yes 5 years ago! Covid struck, everyone was stuck and vacationing was dead. Planning the holiday was put on hold. In the 5 years, Vicky patiently kept in touch as I did. The minute the travel doors opened, I was back with Vicky via emails trying to restart my plans for this trip. To cut the story short after hundreds of emails between us we finally tied the vacation strings and we made it to Laos. Beside patience, she was very responsive to my emails questions and worked out the changes I need without any issues. I would get a response usually within the hour of sending. She gave me the feeling that I was her VIP customer which made me feel really good! (Even though I wasn’t a big spender). During the course of the 2 weeks of the trip, Vicky was with me all the way, providing the various guides contacts, responding to my questions as needed. This was just special knowing the Sales doesn’t just leave us after closing a deal but was there every time. To Vicky Phan, thank you so much for your kind support and actions."

Mumtaznathu

Great Travel Agency. Excellent Service

"We would like to thank Ms. Nga Phan (Vicky) of Asia Travel & Leisure for arranging our amazing tour in Vietnam, Cambodia and Thailand. We are definitely recommending their services. Planning a 4 weeks trip is not easy, especially considering that the flight from Canada takes a long time and with the time difference you want to make the best from your journey. The company Asia Travel & Leisure and especially Vicky were very patient and worked with us to provide the best options and every penny spent was worth it. Before our trip, Vicky replied to our e-mails very promptly and worked with us very professionally. This whole trip was customized to our needs with highest satisfaction. Once we arrived our first point of entry (Hanoi), Vicky came in person to meet us at the hotel. She provided us a local cellphone and said that she was always available to assist us. She was also in contact via Viber when WiFi was available. This contact provided us a lot of comfort and we knew we were in very good hands. In Vietnam and Cambodia we were accompanied by our daughter and Thailand we were only the 2 of us. Vicky booked all our Hotels and breakfast was included, which was great. She took care of booking all the internal flights and at every destination we had a private air-conditioned van / car, with a driver and English speaking guide. They would meet us at every city. Never were they late. We were also offered mineral water at no additional cost in the van /car, which was very refreshing to say the least. Before we left home, we had a detail itinerary of our trip, broken down by each day, explaining exactly what and where we were going each day. This was followed to the “T”. We had special dietary needs (halal food) and to our pleasant surprise they were met too. In one or two remote villages halal food was not available and they catered for vegetarian meals, which was great. We traveled and were treated like royals. Thank you Vicky. Thank you Asia Travel & Leisure. You have made our trip a lifetime of very sweet memories. Nathus"

Kerri D

20 day Vietnam trip

"I traveled with 4 others throughout Vietnam for 20 days. We worked with Nga (Vicky) Phan to plan the trip. She was wonderful! Vicky is very organized and responsive. We had several last minute and on the fly requests which she executed beautifully. I also enjoyed all of the guides she chose for us very much. I highly recommend Vicky and Asia Travel & Leisure and will use them again if the opportunity comes up."